FROS Radiation Oncology Cyberknife Centers looking for Medical Receptionist-Russian Speaking
Summary: Provides a variety of support duties to ensure optimal patient services and flow. This position will support the check-out function for patients within the clinical department. Responsible for greeting patients both over the phone and in person, providing information, communicating with other departments, and scheduling appointments. Ensures patient satisfaction by providing exemplary customer service.
Essential Responsibilities: Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.Schedules appointments and enters appointment date and time into computerized scheduler.Conducts reminder calls to all patients.Greets and directs patients, salespeople, and visitors.Registers patients by verifying that patient’s record is up to date and accurate.Makes appropriate changes in computer system and on patient’s chart.Coordinates referrals for patients through insurance and other physician offices or specialists.Prepares all billings in computerized system for processing by finance.Collects payment from patients and reconciles daily cash reports.Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.Follows through on commitments.Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
Requirements: Must Speak Fluent Russian and English, At least one year experience as a medical receptionist, Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.
Job Type/Location: Full-time, Brooklyn, New York
Required experience: Medical Assistant/Receptionist: 1 year
Required education: High school or equivalent
Required language: Russian
FROS Radiation Oncology Cyberknife Centers
347-532-2888 Office
718-321-8620 Fax
JDileonardo@flushingros.com
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